FREQUENTLY ASKED QUESTIONS
Information, Contact & Directions
Are there any free places?
Under Reservation / Book now Do you see the current availability.
Wie kann ich die Paintball Arena kontaktieren?
Contact
Customer service 079 552 91 00
Arena Sa & So: 031 544 97 55
Email
What are the opening hours?
Die Paintball Arena Bern ist täglich von 09.00 bis 22.00 Uhr geöffnet, an 365 Tagen, Montag bis Sonntag.
Nur mit Voranmeldung!
What are the travel and parking options?
Address
Painball Arena Bern, Tännlenenweg 3, 3152 Mamishaus
Google Maps Route planning
Directions
Car, bus and coach
Car park
Free parking for cars and
Coaches are available.
Public transport
From Schwarzenburg train station, take the bus
Line 611 to Mamishaus Dorf,
After that, a 2-minute walk.
Is there food and drink on-site?
Yes, here you will find our Bistro Menu Cards.
How do I sign up for the paintball game?
It can only be played by appointment. We recommend booking as early as possible, as it gets very busy here, especially at weekends. Of course, short-notice bookings are also possible, provided we still have available slots.
Under Reservation / Book now Do you see the current availability.
I cannot make a reservation - the reservation system is not working
Please contact our customer service 079 552 91 00 or over the Contact Form on our website.
What is a normal event and what is a private event?
- Normal event You play with others in the arena with up to 40 people.
- Private event: You have the arena to yourself for 10 to 60 people
You can also reserve our hall for a private function. A private event is possible for 10 people or more. A private event is considered a private function and will be agreed in writing. Our contractual terms and conditions apply. The maximum number of participants is 60 people.
Normal Event: Change in number of players
- When registering new players, additional players can be booked by email up to 48 hours before the event.
- 24 hours before the event: please contact customer service – 079 552 91 00
- If booked more than 21 days before your event date, cancellations must be reported in writing to individual participants no later than 14 days before the event.
- If booked less than 21 days before your event date, cancellations by individuals must be reported in writing no later than 7 days before the event.
- If booked less than 7 days before your event date, cancellations by individual participants must be notified in writing no later than 48 hours before the event.
- A cancellation outside these deadlines or a no-show will result in the full price being charged for each registered person.
Private event: Change number of players
- When registering new participants, you can add additional players by email or via customer service no later than 48 hours before the event – 079 552 91 00 Book.
- A private event can be rebooked as a normal event no later than 14 days before the agreed date.
- If these deadlines are missed, payment will still be required for the registered number of participants.
What is the minimum age?
The minimum age for playing paintball:
- Monday to Friday: 12 years
- Saturday to Sunday 14 years
- Private event: 10 years
- Private event: You have the arena to yourself for 10 to 60 people
- Normal event You play with others in the arena with up to 40 people.
Do I need experience to play paintball?
Previous experience is not necessary. Our instructors are available to answer your questions and offer tips at any time.
What clothes should I wear?
- For under the overalls, we recommend a T-shirt or sweatshirt, as well as jeans, tracksuit bottoms or shorts.
- Shoes with good tread, e.g. trainers, hiking boots or similar.
- Bring spare clothes and shoes to change into.
- We offer cloakrooms and showers for both women and men. If you wish to shower after the event, please bring your own toiletries.
What payment methods are available?
- We accept card payments, including Twint.
- Payment onsite and payment by invoice are possible by arrangement.
- All our prices are in Swiss Francs, including VAT.
Are there any promotions and special offers?
Our Special prices are valid for students, apprentices and military personnel from Monday to Sunday.
- 2-hour event: CHF 49 instead of 59
- 3-hour event: CHF 69.- instead of 79.-
How does a paintball event work?
A paintball event requires 2 or 3 hours, This results in a pure playing time of 1 or 2 hours of gameplay.
for the preparations (instructional video/verbal instruction, changing clothes and group allocation) will be Max. 1 hour required.
If you finish with the instructions earlier, you can of course also start the game earlier.
Will I receive care on-site?
During your visit to the paintball arena, you will be professionally looked after by one of our friendly instructors at all times.
What clothes should I wear?
- For under the overalls, we recommend a T-shirt or sweatshirt, as well as jeans, tracksuit bottoms or shorts.
- Shoes with good tread, e.g. trainers, hiking boots or similar.
- Bring spare clothes and shoes to change into.
- We offer cloakrooms and showers for both women and men. If you wish to shower after the event, please bring your own toiletries.
What equipment will I get?
You won't just get standard equipment (marker, mask, battle pack) from us, as is common in many places. We offer you the complete package with everything currently available on the paintball market.
The paintball arena rental equipment consists of the following parts:
Marker, loader, battlepack with two 100-round pods, paintball mask, neck protector, cap, chest and back protector, gloves, overalls, knee pads, team vest, and the corresponding number of paintballs per person, depending on the booked event.
Can I bring my own equipment?
Play with your own equipment is only permitted if all persons in your group agree to it. Your own paintballs may not be used.
We do not offer a discount for using your own equipment.
Is there a ghost costume available locally?
For stag and hen parties, we offer a free Rabbit costume for the bachelor or bachelorette.
You don't need to reserve this costume; you can simply ask for it free of charge on site.
